Privacy Policy

Last Updated: 28 February 2026

1. About Us

This Privacy Policy explains how CARGO AFRIK LIMITED (“Company”, “we”, “us”) processes personal data when you use our website, mobile app, and related services (the “Services”).

Registered Office: Unit 8 New Lydenburg Street, London, England, SE7 8NF

2. Data We Collect

• Identity/Contact: Name, email, phone, address (where required).
• Shipment/Transaction Data: Booking details, tracking numbers, delivery preferences.
• Technical Data: IP address, device identifiers, browser/app version, cookies.
• Support Records: Communications with customer support.

3. How We Use Your Data

• To provide, operate, and improve the Services
• To manage shipments/bookings and provide tracking
• To respond to inquiries and provide customer support
• For security, fraud prevention, and legal compliance
• To send service updates/communications where permitted

4. Legal Bases

We process personal data based on performance of a contract, legitimate interests, legal obligations, and consent where required.

5. Sharing of Data

We may share data in a limited manner with:

• Logistics/Operational Partners: For delivery, warehousing, and transport coordination
• Service Providers: Hosting, analytics, email/SMS infrastructure, etc.
• Authorities: When legally required

6. International Transfers

Due to the nature of logistics services, data may be transferred to the UK or other countries. We apply appropriate safeguards where required.

7. Cookies

We may use cookies for session management, preferences, and performance/analytics. You can manage cookies via your browser settings.

8. Retention

We retain data only as long as necessary for the stated purposes and as required by applicable laws, then securely delete or anonymize it.

9. Security

We implement reasonable technical and organizational measures. However, no method of transmission over the internet is 100% secure.

10. Your Rights

Depending on applicable law, you may have rights to access, rectify, erase, restrict processing, object, and data portability.

11. Contact

For privacy-related requests, contact us:
Email: privacy@cargoafrik.org